Questions, answered

Send an inquiry through the contact form with your date and event details. We reply within 24–48 hours to confirm availability. Your date is reserved once we receive the signed rental agreement and a 25% non-refundable retainer.

Not yet — an inquiry lets us check the calendar for you. The date is only held once the signed rental agreement and 25% retainer are received, so we recommend reserving as soon as you’ve decided.

The remaining rental balance is due in full no later than 30 days before your event date.

Two: a $100 non-refundable security deposit (due 7 days before your event) and a mandatory $100 cleaning fee. A damage fee applies only if the venue is damaged. See the cost guide for typical totals.

Standard rentals are $400 for 4 hours or $600 for 6 hours Monday–Thursday, $750 on Friday, $950 on Saturday and $800 on Sunday. Packages start at $450 (weekday corporate meeting). Full details are on the pricing page.

Yes — we’re open 7 days by appointment. Book a private tour and we’ll confirm a time that suits you.

Within 24–48 hours. For dates within the next 30 days, calling (901) 860-4704 is the fastest way to get an answer.

Up to 125 guests depending on layout: 80–100 banquet style, 80–100 theater style and 100–125 for cocktail-style events.

The hall is 1,959 sq. ft., and every booking gets the entire venue to itself — no shared events.

Yes. Tables and our gold Chiavari chairs are included with every rental and package.

Banquet for seated meals, theater for ceremonies and presentations, cocktail for mingling crowds. Try the guest-count planner to see each layout filled with your number of guests.

Yes — there’s a dedicated prep area for your catering team.

Absolutely. Flowers, centerpieces, backdrops and personal touches are all welcome. Use approved Command™ strips or freestanding frames — nothing may be nailed, screwed, stapled or taped with duct or packing tape to walls, ceilings, doors or floors.

Loose glitter, metallic confetti, smoke or fog machines (they trigger the fire alarms) and unenclosed open flames.

Yes. Setup, decorating, your event and breakdown all happen within your contracted hours unless you add an early or day-before decorating option. Plan it with the event-day timeline planner.

Two options: early decorating (+$100) gives you 2 extra hours right before your start time, and day-before access (+$200) lets you decorate the day before, subject to availability.

Time past your contracted end time is billed at $75 per hour. You can also add hours in advance at the same rate.

Yes — we’re an open-vendor venue. Bring the caterer, DJ, photographer, florist or baker you love. All vendors must be insured, set up within your contracted time and clean up after the event.

No, we don’t provide catering — you’re free to choose your own caterer, who can use the prep area on site.

Yes — ask us and we’ll share vendors who know the space. See preferred vendors.

The 25% retainer is non-refundable in all circumstances. If you cancel within 30 days of your event, payments made are non-refundable unless the date is rebooked by another client. We recommend event insurance. Read the full booking policy.

No. The $100 security deposit is non-refundable and due 7 days before your event. It is separate from any damage fee, which applies only if the venue is damaged beyond normal wear.

A damage fee is assessed if anything is damaged — the building, flooring, restrooms, or the included Chiavari chairs and tables. We walk through the venue with you before and after every event.