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Privacy policy

How The Grace Venue collects, uses and protects your personal information.

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Last Updated: September 2026  |  The Grace Venue (thegracevenue.org)

1. Introduction

Welcome to The Grace Venue ("we," "our," or "us"), located at 8227 Rockcreek Parkway, Cordova, TN 38016. We are committed to protecting the privacy and security of our clients, website visitors, and event guests. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thegracevenue.org, submit an event inquiry, or book our venue.

2. Information We Collect

A. Personal Information You Provide

When you fill out our inquiry or booking forms, schedule a walkthrough, or communicate with us via email or phone, we may collect:

  • Full Name (First and Last Name)
  • Email Address and Phone Number
  • Billing and Mailing Address (for rental agreements and invoicing)
  • Event Details (Event Type, Preferred Date, Rental Duration, Estimated Guest Count, and Add-On Preferences)
  • Any special requests or messages you include in your inquiry

B. Automatically Collected Technical Data

When you browse thegracevenue.org, standard technical data such as your IP address, browser type, device type, operating system, and pages visited may be automatically logged for website security and performance analytics.

3. How We Use Your Information

We use the information we collect exclusively for legitimate business purposes, including:

  • Responding to your inquiries and confirming venue date availability
  • Scheduling private venue tours and walkthroughs
  • Preparing and executing venue rental contracts, retainer invoices, and payment receipts
  • Coordinating event setup, early decorating access, and day-of-event logistics
  • Complying with legal, tax, and insurance obligations

4. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We only share your information in the following limited circumstances:

  • Service Providers: Trusted third-party tools used to process website inquiries, emails, or secure payments.
  • Legal Compliance: If required to do so by law, court order, or governmental regulation, or to protect the safety and property of The Grace Venue and our guests.

5. Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, or misuse. We retain client booking records only as long as necessary to fulfill our contractual obligations and comply with applicable accounting and legal requirements.

6. Cookies & Third-Party Links

Our website may use essential cookies and embedded services (such as Google Maps and Google Fonts) to enhance your browsing experience. You can control cookies through your browser settings.

7. Your Privacy Rights

You have the right to request access to, correction of, or deletion of your personal contact information held by us. To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

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